Every JointReliveX order is backed by a 60-day money-back guarantee, starting from your purchase date — not your delivery date. Your order confirmation email is the document our refund process relies on, so keep it on hand.
The brand states that no bottle return is required to process a refund within the 60-day window. Policies can be updated, so we recommend confirming this detail on the official checkout page before ordering.
To request a refund, contact us at [email protected] with your order number.